Privacy Policy

1. Information We Collect

Information you provide

When you contact us via email or phone, we may collect your name, email address, phone number, preferred dates, and any details you include in your message. Our website contact form does not transmit data to our servers — it opens your email client with a pre-filled message. We receive information only when you send that email.

Information collected automatically

When you visit viewviziax.com, standard server logs may record your IP address, browser type, referring URL, pages viewed, and timestamps. We use sessionStorage locally in your browser to record age-gate confirmation — this data is not transmitted to our servers and is cleared when you close your browser tab.

On-property information

During a stay, we collect check-in information (name, ID verification, contact details), payment information, dining and wellness preferences, and gaming floor activity if you choose to visit that area. Gaming activity data is handled in accordance with applicable gaming regulations.

2. How We Use Information

We use collected information to:

• Process reservations and inquiries
• Provide services during your stay
• Communicate about your visit, including pre-arrival and post-departure follow-up
• Improve our website and guest experience
• Comply with legal and regulatory obligations, including gaming regulations
• Enforce responsible-play programs and self-exclusion requests

We do not sell your personal information to third parties.

3. Cookies and Local Storage

Our website uses sessionStorage (not cookies) to store age-gate confirmation for the duration of your browser session. We do not use tracking cookies, advertising pixels, or third-party analytics on viewviziax.com. If we introduce analytics in the future, this policy will be updated accordingly.

4. Information Sharing

We may share information with:

• Service providers who assist with property operations (payment processing, housekeeping, IT infrastructure) under confidentiality agreements
• Regulatory bodies as required by gaming and hospitality law
• Law enforcement when required by valid legal process
• Responsible-gaming organizations when you voluntarily enroll in support programs

We do not share personal information with advertisers or data brokers.

5. Data Retention

Inquiry emails are retained for up to two years. Guest stay records are retained for seven years in accordance with regulatory requirements. Gaming floor records are retained as required by applicable gaming law. You may request deletion of non-regulatory data by contacting [email protected].

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information not subject to regulatory retention
• Opt out of marketing communications
• Enroll in self-exclusion from gaming activities

To exercise any of these rights, contact [email protected]. We will respond within 30 days.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Children

ViewViziax is intended for adults aged 18 and over. We do not knowingly collect information from individuals under 18. If we learn that we have collected information from a minor, we will delete it promptly.

9. Third-Party Links

Our website may link to external organizations (such as responsible-gaming support groups). We are not responsible for the privacy practices of those sites. We encourage you to review their policies before providing any information.

10. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

11. Contact

For privacy-related questions or requests:

ViewViziax Hospitality Group
Viziax Heights
Email: [email protected]
Phone: +1 (702) 555-0211